Trust and security
vablet Across for iPhone and iPad · Updated 10 November 2026
No information about you reaches our servers, because Across has none.
Your files, your messages, your notes and the people you meet stay on your iPhone or iPad. When something leaves the device, it goes straight to a service you chose, such as Google, Microsoft or Apple, or to the person you sent it to. This page explains how that works and where the limits are.
- No server
- On the device
- What leaves
- Your sources
- On-device AI
- Locking
- HTML content
- Good to know
- Questions
No server, no account, no analytics
Across has no server of ours behind it and no Across account. There is no analytics, crash-reporting, advertising or tracking software in the app. The only third-party code that talks to a network is Google Sign-In, which talks only to Google, and the Microsoft Authentication Library, which talks only to Microsoft. The app's privacy manifest declares no tracking and no collected data.
Because Meiotic, Inc. receives nothing from the app, there is no store of your data for us to protect, share, sell or lose. The one way your information reaches us is if you write to support@vablet.com.
What stays on the device, and how it is protected
Synced files, meeting logs and notes, the Activity record of what you sent, receipts, business cards and Booth Mode leads are kept in Across's own storage on the device.
- All of it is encrypted by iOS data protection. Records such as Activity, meeting logs, receipts, business cards and Booth Mode leads use iOS's strictest class, so they can be read only while the device is in use, not while it is locked. Synced files stay readable after you first enter your passcode following a restart, so background sync can keep them current.
- This storage is left out of iCloud and computer backups, so a backup of the device does not make a second copy of your customers' files and details.
- Settings, My Record, the people you star and your CRM blind-copy address are kept in the app's ordinary storage, which iOS includes in device backups.
- Sign-ins for Google and Microsoft are kept in the iOS Keychain. Version 1.4 The Booth Mode exit code is kept in the Keychain on that device only.
What leaves the device, and where it goes
| When | Where it goes |
|---|---|
| Syncing your folders | Your device downloads from Google Drive, Microsoft 365, iCloud Drive or another Files provider. |
| Sending a message | You tap Send, and the message goes through Apple Mail, Messages, WhatsApp or the app you chose. Version 1.4 With Microsoft 365 chosen under Send email with, it goes from your device to Microsoft, which sends it from your account. |
| Calendar, Contacts and Reminders | Entries Across adds sync with the account those apps use, such as iCloud or Exchange. |
| Finding people in Microsoft 365 | A name you type is sent to Microsoft to search your Outlook contacts. |
| An Across backup Version 1.4 | The file goes where you save it in Files, such as iCloud Drive. |
| HTML content you open | A page can connect to the internet by itself. See HTML content. |
Nothing in this table goes to vablet or Meiotic.
What Across can do in your Google and Microsoft accounts
Across reads the folders you choose and copies the files to the device. It never edits, moves or deletes a file at the source.
It writes in three cases, each only when you ask:
- Save a copy, then Google Drive, puts a file into an Across folder that Across creates in your Drive. Across cannot see or change anything else in Drive with that permission.
- Version 1.4 Sending through Microsoft 365 sends the email from your own account, and it appears in your Sent Items.
- Version 1.4 Sending a OneDrive or SharePoint file as a link asks Microsoft to create a view-only link, after a one-time explanation. If you cancel the send, Across removes the link.
Permissions are asked for when a feature needs them, and declining one turns off only that feature. You can remove Across's access from your Google account or your Microsoft account at any time, and IT can remove it in Microsoft Entra. The privacy policy lists every permission.
Intelligence that stays on the device
The writing review, tidied dictation and visit reports use Apple's on-device language model, part of Apple Intelligence. Version 1.4 So does reading receipts and business cards. Across has no cloud AI fallback: where the on-device model is not available, these features are not offered. Your drafts, notes and the people in them are not sent to a cloud service, ours or anyone else's, and Across does not use them to train a model.
Dictation uses Apple's speech recognition on the device only. The audio is not kept. Read aloud uses Apple's voices on the device.
Locking and screens
- In Settings, you can require Face ID, Touch ID or your passcode to open Across. It locks whenever you leave the app.
- The app switcher shows a cover instead of your files, so file names are not visible when you switch apps.
- Version 1.4 Turn on Hide file names on the Lock Screen and the Lock Screen widget shows only how many favorites you have.
- Version 1.4 When a customer looks at the far half of an iPhone Duo with Let customer pick on, they see the page and one button, with no way into your Library.
- Version 1.4 Leaving Booth Mode needs Face ID, Touch ID or the staff exit code, and five wrong tries lock the exit for a minute.
HTML content you open
Across opens HTML pages and zipped HTML projects, such as calculators and forms. A page can read files only from its own project, not the rest of your library. It can ask Across for the names of the files in your library, and, from version 1.4, for the title of the meeting being logged and the first person's name and company. Only the project's own page can ask, not content embedded in it from another site.
A page runs its own code, written by whoever made it, and can connect to the internet by itself. Across does not control what a page connects to or sends. Open HTML content only from people you trust. If a page asks for the camera or microphone, iOS asks you each time.
Good to know
- Version 1.4 An Across backup is a zip file that Across does not encrypt. It holds the names and email addresses of people you met, so save it somewhere safe and delete old ones you no longer need.
- Version 1.4 Deleting a Booth Mode session removes its leads. The matching entries in Activity, your meeting notes and your calendar stay until you delete them as well.
- Version 1.4 A document signed with Request signature is a signed copy, with the signature drawn into the page. It is not a certified e-signature and has no audit trail.
- With Add to my calendar on, an entry for a message names the files, the people and the subject, but not the message text. An entry for a saved meeting includes who was there, what you showed and your meeting notes.
- Details you collect from visitors and customers are yours to look after. Tell people how you will use them.
Questions
Does vablet or Meiotic see my files or customer data?
No. Across has no server, so your files, messages, notes and the details of people you meet never reach vablet or Meiotic. They stay on your device or go straight to the service you chose.
Is my data encrypted?
Yes. Everything Across stores is encrypted by iOS data protection. Records such as Activity, meeting logs and Booth Mode leads can be read only while the device is in use, not while it is locked, and Across's storage is left out of iCloud and computer backups.
Does Across use AI in the cloud?
No. Every AI feature in Across runs on the device with Apple Intelligence's on-device model, and dictation uses on-device speech recognition. There is no cloud fallback, and Across does not use your data to train a model.
Can Across change or delete files in our Google Drive or SharePoint?
No. Across reads the folders you choose and never edits, moves or deletes a file. It writes only an Across folder in Google Drive when you save a copy there and, from version 1.4, an email from your own Microsoft 365 account or a view-only link on a file you choose to send as a link.
What happens to our data if a device is lost?
Across's data is encrypted by iOS and protected by the device passcode. You can also require Face ID, Touch ID or the passcode to open Across. Because nothing is stored on a server of ours, there is no second copy for us to delete. Removing Across from your Google or Microsoft account stops its access to your files.
Do we need a data processing agreement with Meiotic?
Across sends no personal data to Meiotic, so Meiotic does not process personal data for you. For questions from a security or legal review, write to support@vablet.com.
The privacy policy has the full details, and integrations lists every service Across connects to.